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Frequently asked questions about Latence

Everything you need to know before optimizing Windows for gaming: safety, anti-cheat, measurements, reversibility and subscriptions. Short, honest answers with no magic promises.

Safety and anti-cheat

Optimize with clear safeguards

Latence diagnoses your PC, applies reversible Windows settings and measures the before-and-after result. Essential diagnostics are free.

Is Latence a cheat?

No. Latence does not modify game files, inject anything into processes or interact with anti-cheat software. It only adjusts Windows, driver and network settings at the system level.

Can Latence get me banned?

Latence works at the operating-system level, not inside the game. Sensitive competitive settings such as VBS and HVCI can be excluded from profiles to preserve compatibility with Vanguard, EAC and other anti-cheat systems.

Can it break my PC?

Latence is designed to limit that risk: every tweak is described and assigned a risk level, and a snapshot is created before sensitive actions. History and rollback let you return to a previous state. As with any system tool, review sensitive actions before applying them.

Why does the application run as administrator?

Administrator access lets Latence apply settings correctly, create reliable snapshots and provide controlled rollback. Windows displays a UAC authorization prompt when the application starts.

Measurement and diagnostics

Measure the problem before changing anything

What exactly does the benchmark measure?

The benchmark captures FPS, frametimes, percentiles such as 1% low and 0.1% low, and session information. You can compare multiple runs and check whether a profile actually improves consistency, not just average FPS. See how to measure frametimes.

What does the network diagnostic measure?

Latence measures throughput, latency, jitter, DNS and responsiveness under load, also known as bufferbloat. This helps distinguish a Windows issue from a Wi-Fi, router, ISP or game-server problem. See how to reduce PC latency.

Why is my ping good while the game still feels slow?

Average ping does not show everything. Jitter, bufferbloat under load and frametime spikes can make a game feel sluggish even when the displayed ping looks fine. Read the Wi-Fi jitter guide.

Optimization and reversibility

Keep control of every change

Which games can benefit?

Latence optimizes Windows at the system level. It can therefore help before playing Valorant, CS2, Fortnite, Apex Legends, League of Legends or any other PC game, without ever touching the game itself.

Are the optimizations reversible?

Yes. Latence creates a backup before important changes and offers one-click rollback. Individual tweaks can also be restored from the history. Read the Windows rollback guide.

What is the difference between Gaming and Gaming+?

Gaming applies cautious, broadly compatible settings. Gaming+ goes further on machines dedicated to gaming. Both use anti-cheat, laptop and streaming filters to avoid changes that are too aggressive for your setup.

Account and subscription

Plans, billing and cancellation

Can I try Latence for free?

Yes. The free plan lets you run diagnostics, measure a session and verify the rollback workflow before upgrading to Pro. See Latence pricing.

Can I cancel my subscription?

Yes. Payments are handled through Stripe, and subscriptions can be managed from your account or the customer portal. The lifetime plan is a one-time payment with no recurring fee.

Still have a question?

Support can help with installation, accounts, billing, rollback and diagnostic readings.